Dr. Paras, owner Matrrix and founder of Dr. Paras Wellness Pvt. Ltd. is entitled to collect the following types of information about you:
- Billing Address
- Email Address
- Shipping Address
- Limited Credit Card/Debit Card information
- Shared Content (Data that you share willingly in the form of comments, feedback, questions, forms, contests, sweepstakes, and more.)
Please note that we ask for certain information such as your username, real name, birthdate, address, phone number and email address when you register for an account with Matrrix or any of its sister companies, websites, apps, and more. Alternatively, the same holds true if you correspond with us. Matrrix is entitled to retain any messages you send through the Service, and may collect information you provide in User Content you post to the Service.
Automatic Data Collection
You agree to allow Matrrix and its other ventures to collect your data automatically and you give consent by using this website or mobile application.
We have access to your usage statistics (time on page, search queries, etc.), geographical data (based on your IP address), and system data (your machine, device, browser, system type, domain, and other technical data).
We use tools such as cookies and assistance of other service providers for analytics that gathers the data mentioned above. You may get the option to opt out of the data collection process depending upon the service provider. You have the option to set the web browser settings to message you about the attempts to place the cookies on your website. If you refuse to accept, you may not be able to use every feature of this website, or its services. We use your data to customize and deliver our services to you, analyze customer behavior, send you communication via emails, messages, and phone calls, send personalized advertising messages, and also may share details if requested by law when requested for safety issues, legal issues, security issues.
Matrrix may choose to share the data with
- Course Instructors/Teachers/Mentors:
This information will be shared to enroll you in a course. Data may include your location, device settings, and other information that is collected from the company website, which you have chosen to share while accepting our Terms and Conditions.
- Service Providers or Agents:
We may share your details with third-party service providers. They are assigned to perform tasks such as payment processing, target marketing messages, advertising messages, enhance customer service, and more.
- Web Analytics Tools:
We may use tools such as Google Analytics and other data improvement and enrichment services. This is done to enhance our communication with you.
- Social Media platforms:
- Security Purpose:
It is our sole discretion to disclose your data to third parties in the event of security issues or as requested by the law. We may also share the information if requested through a legal inquiry, a governmental order, legal case proceeding, and more. This might be needed to detect or prevent a fraud case, any violations of rules and regulations, abuse, misuse of services, etc.
- Business Transaction:
This is applicable in the event we go through a company transfer, change of ownership, a sale of some of our assets, a dissolution and more.
Policy for Children
We request parents and guardians to take complete responsibility to the minor registered on the website. Individuals under the age of 18 need to be governed before accessing the use of our programs. Children under the age of 13 are not permitted to submit their data on the site and if found, the account will be deleted immediately.
Why is the information collected?
Please understand that this information is used to operate, maintain, and provide to you the features and functionality of the Service such as preferred programs and features customized to your requirement.
Sometimes, we may receive data about a customer from third parties. This simply means that if you access our website or click on a ‘Shop’ button through a third-party connection or log-in, the third party may pass some parts of information about your use of its service to Matrrix. An example of this is using Facebook to “like”, “shop”, “follow”, or any such steps that link you with Matrrix. This information in this case may include, but is not limited to, the user ID associated with your account, an access token necessary to access that service, any information that you have permitted the third party app or website to share with us, and any information you have made public in connection with that service as is the case with Facebook and other social media platforms. We advise you to always review, and adjust your privacy settings when on a third-party website and services before your attempt to link or connect them to the any online platforms managed by Matrrix and owned by Dr. Paras.
How is this information used?
The various kinds of information may be collected by Matrrix for any or all of the reasons mentioned below. However, the same are not shared with third-party websites.
- We seek to elevate our customer service information. We need your help to understand and respond to your queries faster if we have your accurate information online.
- We believe in adding a personal touch to your experience on the website.
- Information may be shared with third-party websites only in the case of contests and promotions. All rules will be mentioned and it is the user’s responsibility to evaluate the terms before participating. It is also the users’ responsibility if he/she wishes to participate in contests organized by Matrrix and other websites owned by Dr. Paras.
- Information may be used in case you have selected the checkbox that requests for newsletters, blog updates, etc.
- We request for feedback only to improve our customer experience and site usability service.
Personal information is automatically collected when a user places an order on the website. This means, if you register and request a delivery; your name, address, email ID, and phone number will be available to Matrrix. Such information or any other details entered by the user will be done voluntarily by user. Matrrix will not be held responsible for incorrect data fed on part of user. You may also opt to visit the website on an anonymous mode without registration. We do not force users to store data on our website. An anonymous user will not have access to make purchases on our website. Information entered into our website is not sold or redistributed to any individual, company, and service. Apart from this, your IP address may also be collected as a safety measure. This helps us to understand which web browser is being used thereby assisting us in our marketing endeavors. More importantly, it also helps us in preventing hacking attempts.
Every time a user visits www.matrrix.in or any of the other websites or apps owned by Dr. Paras, he/she will be causing an interaction on the website while browsing products. Like every other online platform, browser name, technical information such as computer type, operating systems, and the like may be collected automatically on the website. Such kind of information is clubbed under non-personal identification information.
What about Cookies?
How is my information protected on the website
We firmly believe your safety and security comes first. We have adopted strict security measures that will protect your account from any disclosure of personal details, unauthorized access to your account, alteration, destruction or any such information you may have stored with our website.
We do not have control over our links or content being used on other websites. We are not responsible for any issue and practices followed by other websites who may provide a link to our site, unless permitted by Matrrix. Clicking on a link that is used on a third-party’s website needs to be done after you understand that particular website’s terms, conditions, and policies.
Advertisements on Other Platforms
Acceptance of our Policy and Changes
By browsing our website and creating an account, you indicate that you accept the terms and conditions, and privacy policies as outlined on Matrrix website. Your continuous usage of this website to browse, or place an order indicates your acceptance of the same. We have the rights to modify, edit, delete parts of the policy without prior intimation.
Have a query? Need to resolve an issue? Write to us at: [email protected]
Matrrix is owned by Dr. Paras Wellness Pvt. Ltd. Matrrix is registered at: Fortune House Flat # 201, 2nd Floor, Near Badshahi Hotel, Baner Pashan Link Road, (Road Opp Mahabaleshwar Hotel) Baner, Pune 411045.